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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rob Korobkin

Rob Korobkin

March 12, 2026

5  out of  5
rating by Rob Korobkin
"I've been working with Steve and his staff for over a decade now to insure a variety of rental properties across Maine. As a busy landlord with a lot on my plate, it's always a pleasure when I can get such dedicated and capable service!"
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Elaine Tremblay

March 8, 2026

5  out of  5
rating by Elaine Tremblay
"Jen-marie from Sate Farm Steve Trombley, has been amazing. We moved in Maine 7 years ago and she has been with us thru multiple moves and transitions. She is always responsive, helpful and saves us money. Property to car insurance...she always get us the best solution that exactly fit our needs. 5 stars ++++!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Jen-Marie has been such a reliable and helpful resource for you over the years. It means a lot to us to know she’s made your insurance experience smooth and that you’ve felt supported through all your moves and changes. We truly appreciate your trust and your kind words!"
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Michael Dougherty

March 2, 2026

5  out of  5
rating by Michael Dougherty
"Steve Trombley; Jen Marie, & Jennifer are all Outstanding!! They are most knowledgeable, timely, and kind, with all your insurance needs. I highly recommend them for all your insurance needs. Just say, Mike sent you, and I am sure they will give you 100% of their time, effort, and expertise as they do for me. I am certain you will not be disappointed. Keep positive, and happy motoring! Best, Michael J. Dougherty State Farm Client"
We responded:
"Thank you so much for your wonderful review and kind words Mike! We’re thrilled to hear that Jen Marie, Jennifer, and I have been able to provide you with knowledgeable, timely, and caring service. Your recommendation means a lot to us, and we truly appreciate you spreading the word. Wishing you safe and happy motoring as well! "
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Chris Caseiro

February 26, 2026

5  out of  5
rating by Chris Caseiro
"Steve, Jen, and Jen-Marie are wonderful! They are fully responsive, they are proactive in watching out for us, and always looking to help. We have been customers for decades and always appreciate our relationship with them!"
We responded:
"Thanks Chris!"
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J. Edward Bondellio

February 17, 2026

5  out of  5
rating by J. Edward Bondellio
"Steve Trombley’s office always treats me as a friend. They’re diligent and professional, and accomplish anything needed quickly. The best insurance experience I have ever had. I am loyal to them."
We responded:
"John, thank you so much for your kind words and loyalty! We’re thrilled to hear that you feel treated like a friend and that our team’s diligence and professionalism have made your insurance experience the best you’ve ever had. It’s our pleasure to serve you quickly and effectively, and we look forward to continuing to support you in the future!"
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ben mcpheters

February 17, 2026

5  out of  5
rating by ben mcpheters
"Very helpful and friendly team. Customer focused and quick to respond with email, and provides guidance on how to navigate the workings of the insurance system to get services done quickly,"
We responded:
"Thank you for your wonderful feedback Ben! We’re glad to hear that our team was helpful, friendly, and responsive. Guiding our customers through the insurance process smoothly is very important to us, and we’re happy to know it made a difference for you. We appreciate your support and look forward to continuing to assist you!"
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Andrew McLaughlin

February 17, 2026

5  out of  5
rating by Andrew McLaughlin
"Quick and courteous responses are always the norm. No issue too big or small. Highly recommend!"
We responded:
"Thank you for your fantastic review! We’re proud to provide quick and courteous service for every concern, big or small. Your recommendation means a lot to us, and we’re grateful for your trust. Looking forward to continuing to serve you!"
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Lee Doyle

February 4, 2026

5  out of  5
rating by Lee Doyle
"Steve Trombley office did a GREAT JOB as usual. My wife and I have been with them over 30 years and highly recommend them !!"
We responded:
"Lee, Thank you for your fantastic review and for being a loyal customer for over 30 years! We’re delighted to hear that we continue to meet your expectations. Your recommendation means a lot to us, and we look forward to serving you and Brenda for many more years!"
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Ruth Pease

January 30, 2026

5  out of  5
rating by Ruth Pease
"We’ve been customers of the Steve Trombley Agency for almost forty years now. He and his staff are helpful, responsive and a pleasure to work with. We wouldn’t go anywhere else and highly recommend them."
We responded:
"Ruth, Thank you so much for your incredible loyalty over the past forty years! We’re honored to have earned your trust and to be your insurance agency of choice. Our team takes great pride in being helpful, responsive, and a pleasure to work with, and your recommendation means the world to us. We look forward to serving you for many more years to come!"
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Ali Philbrook

January 30, 2026

5  out of  5
rating by Ali Philbrook
"I've had my renter's insurance through Steve Trombley's office for about 4 years now and have nothing but the best, most positive things to say about them. Jen-Marie has always been prompt in answering my questions and is very kind and professional."
We responded:
"Thank you for your kind words and for trusting our office with your renter’s insurance for the past four years! We’re thrilled to hear that Jen-Marie has been prompt, kind, and professional in assisting you. We truly appreciate your loyalty and look forward to continuing to serve you!"
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Heather McLaren

January 15, 2026

5  out of  5
rating by Heather McLaren
"Everyone in Steve’s office is incredibly helpful, supportive and friendly. Jennifer D. is who I communicate with the most, and she is so proactive and always a pleasure to talk to. I highly recommend Steve Trombley’s South Portland State Farm team for all of your insurance needs!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that our team, especially Jennifer D., has been helpful, supportive, and a pleasure to work with. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service for all your insurance needs!"
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Arnold Benner

December 31, 2025

5  out of  5
rating by Arnold Benner
"Whenever i need to call, ask questions, make a payment Jennifer is always there adding the personal touch. In this day and age of voice mail or waiting in line as the "4th caller and somebody will be with you momentarily" this is quite refreshing. Thank you very much."
We responded:
"Thank you for your thoughtful review! We're delighted to hear that Jennifer consistently provides you with personal and attentive service. In today’s fast-paced world, we strive to make every interaction as smooth and friendly as possible. We truly appreciate your kind words and thank you for choosing us!"
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eli madsen

December 24, 2025

5  out of  5
rating by eli madsen
"Quick response and super helpful. Highly recommend"
We responded:
"Thank you for your wonderful review! We're happy to hear you had a quick and helpful experience. Your recommendation means a lot to us!"
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Carol Snow

December 22, 2025

5  out of  5
rating by Carol Snow
"Always easy to deal with"
We responded:
"Thank you for your positive feedback! We're glad to hear that you find it easy to work with us. We look forward to continuing to assist you!"
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Shannon Crouanas

December 15, 2025

5  out of  5
rating by Shannon Crouanas
"Purchased a new vehicle then called my insurance company, Steve Trombley - State Farm Insurance. Jen D. made the transaction so easy and answered all of my questions in a friendly and courteous manner. I've been a customer since 1979 and I don't plan on ever going anywhere else for my insurance needs."
We responded:
"Thank you so much for your kind words and for being such a loyal customer since 1979! We're thrilled to hear that Jen made your vehicle purchase and insurance process easy and enjoyable. We truly appreciate your trust in us and look forward to continuing to serve all your insurance needs for many years to come!"
Profile photo of Joseph Hyland

Joseph Hyland

December 8, 2025

5  out of  5
rating by Joseph Hyland
"Jen and all the staff are very responsive and helpful! Recommend them to anyone looking for someone to better serve your insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jen and the team were responsive and helpful throughout your experience. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Cathie York

December 2, 2025

5  out of  5
rating by Cathie York
"The entire staff at the Trombley agency has been amazing. Most recently, Jennifer has been handling my account and she was very responsive, knowledgeable and friendly! Thanks to the entire team!"
We responded:
"Thank you so much for your recognizing Jen's customer service. We're very lucky to have her on our team! "
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Martha Emerson

November 23, 2025

5  out of  5
rating by Martha Emerson
"Jen Dadiotes handled my insurance review carefully. My condo insurance needed to be updated due to a change in the Associations policy. She is professional, efficient, and answered all my questions. I'm glad to be a customer of Steve Trombley's State Farm office."
We responded:
"Thank you for your wonderful feedback! We're glad Jen was able to assist you promptly and professionally with your condo insurance update. It's great to hear she answered all your questions and made the process smooth. We truly appreciate having you as a valued customer of Steve Trombley's State Farm office!"
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Sherry Berryman

November 21, 2025

5  out of  5
rating by Sherry Berryman
"We can’t say enough how satisfied we are with Steve Trombly’s agency and the service we receive from Jennifer Dadiotes. We have been with State Farm for over 40 years and have never been disappointed as they have always been there for ALL our insurance needs. Jen and Steve have kept an eye on our needs and have saved us so much in savings for our insurance needs. Thank you so much for all you do and for Jen who is an amazing representative and goes out of her way for our needs."
We responded:
"Thank you so much for the wonderful review, Sherry! We truly appreciate you and Jimmy’s loyalty over the years. Your continued support and friendship mean a lot to us!"
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Angela Wade

November 19, 2025

5  out of  5
rating by Angela Wade
"Staff is great! Always a smile and friendly welcome in person or on the phone. Easy to talk to, get answers fast and accurately. I would recommend them to anyone and so glad to have them as my insurance company. They are an all in one, auto, bike, home, and life. To notch!!"
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Todd Welsh Sr

November 13, 2025

5  out of  5
rating by Todd Welsh Sr
"I have been with Steve for over 40 years and he always has been available for any of my needs I can’t imagine what it would look like if I did not have Steve, Jennifer D and the entire staff to help me navigate my insurance. I have many things now and over the years that needed insuring plus I will buy something off the cuff and the team will make sure I am good to go in real time. Thank you Steve and team."
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noah Silander

November 5, 2025

5  out of  5
rating by noah Silander
"Great experience! They provided me a quote that was half of what I was going to have to pay with another provider. Jen Marie was an angel and super helpful in making me understand exactly what policy would be right for me and was super patient when I didn’t have all the info I needed. This went about as well as I could ever imagine getting car insurance could be."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience and that Jen Marie was able to help you find the right policy (and save you some money, too!). We know insurance can be confusing, so we’re always happy to walk you through the details. Welcome to our agency—we’re excited to have you as a customer! If you ever need anything, just reach out."
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Sue Brown

November 4, 2025

5  out of  5
rating by Sue Brown
"Needed info on out of state of me car insurance"
We responded:
"Thank you, Sue, so much for the 5-star review! We're glad we could help you with your out-of-state car insurance questions. If you ever need anything else, just let us know—we're always happy to help!"
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Kristopher McClure

October 29, 2025

5  out of  5
rating by Kristopher McClure
"We’ve been satisfied customers for 8 years with both our home and auto policies with this agency. The responsiveness has always been impressive in all matters. We’re very satisfied!"
We responded:
"Thank you so much for your kind words and for trusting us with your home and auto policies all these years! We really appreciate your loyalty and are glad to hear you’ve been happy with our service. If you ever need anything, just let us know—we’re always here to help!"
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Edie Davis

October 24, 2025

5  out of  5
rating by Edie Davis
"Everyone at the office is so wonderfully helpful! Had two car accidents in one year and they processed both with incredible efficiency. I recommend them to everyone!"
We responded:
"Thank you so much, Edie! We truly appreciate you taking the time to share such a kind review. Your recommendations mean a lot to us, and it’s been a pleasure having you as a valued customer over the years!"